Customer Testimonials

Proven Elevator Consulting Through Client Success Stories.

EvergreenHealth Kirkland

I am pleased to provide this letter of recommendation for Kael Barnhart of Elev8ed, who served as our elevator consultant during a critical period for EvergreenHealth Kirkland. As an acute care hospital, reliable elevator performance is essential to our ability to safely and efficiently carry out our healthcare mission. Kael played an instrumental role in helping us identify deficiencies with our previous vendor, navigate a competitive bidding process, and ultimately secure a contract that protects our interests and ensures the long-term reliability of our elevator systems.

Kael’s technical expertise and deep industry experience were immediately evident. Unlike many consultants who approach the work strictly from a high-level perspective, Kael comes directly from the elevator industry and brings practical, hands-on knowledge of equipment, operations, and troubleshooting. This background proved invaluable as he helped us document ongoing issues, interpret technical findings, and understand the root causes of problems that had previously gone unresolved.

Throughout the bidding and contracting process, Kael acted as a trusted advisor. He guided us in designing a fair and competitive RFP, evaluating vendor proposals, and negotiating contract terms that provided clear accountability, performance expectations, and financial transparency. His support ensured that we selected the right vendor—one capable of maintaining our equipment at the standard our environment requires.

Kael is also exceptionally approachable and collaborative. He is friendly, professional, and consistently willing to share insights from his extensive experience. On numerous occasions, he leveraged his industry connections to help us address complex issues quickly and cost‑effectively, saving our team significant time and resources. His calm demeanor, responsiveness, and commitment to our success made him a valued partner throughout the entire process.

I strongly recommend Kael Barnhart and Elev8ed to any organization seeking expert guidance on elevator systems, vendor performance, or modernization planning. His combination of technical skill, industry credibility, and customer‑focused service sets him apart, and his contributions have had a meaningful impact on EvergreenHealth Kirkland’s operational reliability and patient care environment.

If you have any questions or would like additional information, please feel free to contact me.

Sincerely, Kevin Kajita Director, Support Services EvergreenHealth Kirkland

West Coast Self Storage

My name is John Eisenbarth. I am one of the Owners and Vice President Operations for West Coast Self-Storage (WCSS). Our company started in 2006 and before that I had an 11 year career with Shurgard Storage Centers, Inc. Over the past 27 plus years, both companies I have been a part of have built and managed many multilevel level facilities. With that, elevators are a very important part of our daily operations. Today we own and manage for our self and other investors 109 locations in Washington, Oregon, California, Nevada and Idaho. We currently have 100 elevator units in our system.

I am writing this letter in reference to an outstanding owner/CEO Kael Barnhart and his company Elev8ed. I have known and worked with Kael for over 21 years. First as my elevator representative for many years with TK Elevator and now with his own company Elev8ed. When I found out he started an elevator consulting company it did not take me long to realize I needed help and wanted to work with him to ensure all that was supposed to be done regarding our elevators was being done. I first had him just do one location, but after seeing the result/benefit of that one, I quickly had him do all the rest. His findings did a great job of educating me and holding our service provider to the level they agreed to as it relates to maintenance, reporting and invoicing/billing. During the entire time I have known Kael, his dedication and commitment to our elevators, stores, team members, company and me have been top shelf. Kael always go above and beyond to do what is right for the customer. Kael has a major focus on customer service and strives daily to exceed your expectations!

In short, without hesitation I am commending Kael Barnhart, owner/CEO of Elev8ed for the work and commitment he and his company puts forth for WCSS. They are professional and set themselves to a very high standard. I give them my thanks and respect for a job well done.

Sincerely,

John R. Eisenbarth

SHAG

I am writing to highly recommend Kael Barnhart of ELEV8ED as a knowledgeable, experienced and reliable consultant in the field of Elevator Inspection, Maintenance & Repair consulting.

I have had the pleasure of working with Kael and ELEV8ED for the past couple of years and have consistently been impressed with their unparalleled quality of work and customer service. I have known Kael for more than 15 years, dating back to when he was employed by ThyssenKrupp, the largest elevator manufacturer in the world. He served as a relationship manager for ThyssenKrupp in connection with the numerous elevator maintenance contracts that we entered into with ThyssenKrupp. Their superior technical expertise, attention to detail and commitment to exceptional customer service has made them an indispensable partner in managing and maintaining the vertical elevation equipment in our portfolio.

Because of the complexity and sophistication of vertical elevation equipment, most property owners are at a significant disadvantage in dealing with professional elevator maintenance and service vendors. Kael and ELEV8ED are able to help level the playing field, whether by (i) coordinating the solicitation of competitive vendor proposals, and the selection of and negotiation with the most suitable vendor, (ii) periodically inspecting vertical elevation equipment to provide an independent and unbiased opinion regarding the condition and performance of such equipment and the quality of the vendor’s preventative maintenance program, or (iii) evaluating the reasonableness of the vendor’s maintenance and repair proposals not covered by the preventative maintenance program. In additional, their collaborative approach can actually help the vendor improve their performance for the benefit of and at no cost to the customer.

I am confident that Kael Barnhart and ELEV8ED would be a great asset to your company if you depend on the reliability of vertical elevation equipment in your business like we do. Please do not hesitate to contact me if you have any questions about Kael Barnhart or ELEV8ED.

Sincerely, Independent Living, Inc.

Bryan M. Park President

Contact us today

At Elev8ed Elevator Consulting, we are committed to providing clarity, advocacy, and confidence in every engagement. We break down complex elevator issues into clear, actionable insights, advocate for our clients’ best interests with contractors and stakeholders, and deliver trusted guidance that empowers confident decision-making. Our goal is to ensure you always feel informed, supported, and in control of your elevator systems.