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"My name is John Eisenbarth. I am one of the Owners and Vice President Operations for West Coast Self-Storage (WCSS). Our company started in 2006 and before that I had an 11 year career with Shurgard Storage Centers, Inc. Over the past 27 plus years, both companies I have been a part of have built and managed many multilevel level facilities. With that, elevators are a very important part of our daily operations. Today we own and manage for our self and other investors 109 locations in Washington, Oregon, California, Nevada and Idaho. We currently have 100 elevator units in our system.
I am writing this letter in reference to an outstanding owner/CEO Kael Barnhart and his company Elev8ed. I have known and worked with Kael for over 21 years. First as my elevator representative for many years with TK Elevator and now with his own company Elev8ed. When I found out he started an elevator consulting company it did not take me long to realize I needed help and wanted to work with him to ensure all that was supposed to be done regarding our elevators was being done. I first had him just do one location, but after seeing the result/benefit of that one, I quickly had him do all the rest. His findings did a great job of educating me and holding our service provider to the level they agreed to as it relates to maintenance, reporting and invoicing/billing. During the entire time I have known Kael, his dedication and commitment to our elevators, stores, team members, company and me have been top shelf. Kael always go above and beyond to do what is right for the customer. Kael has a major focus on customer service and strives daily to exceed your expectations!
In short, without hesitation I am commending Kael Barnhart, owner/CEO of Eleva8ed for the work and commitment he and his company puts forth for WCSS. They are professional and set themselves to a very high standard. I give them my thanks and respect for a job well done."
John R. Eisenbarth
"I am writing to highly recommend Kael Barnhart of ELEV8ED as a knowledgeable, experienced and reliable consultant in the field of Elevator Inspection, Maintenance & Repair consulting.
I have had the pleasure of working with Kael and ELEV8ED for the past couple of years and have consistently been impressed with their unparalleled quality of work and customer service. I have known Kael for more than 15 years, dating back to when he was employed by ThyssenKrupp, the largest elevator manufacturer in the world. He served as a relationship manager for ThyssenKrupp in connection with the numerous elevator maintenance contracts that we entered into with ThyssenKrupp. Their superior technical expertise, attention to detail and commitment to exceptional customer service has made them an indispensable partner in managing and maintaining the vertical elevation equipment in our portfolio.
Because of the complexity and sophistication of vertical elevation equipment, most property owners are at a significant disadvantage in dealing with professional elevator maintenance and service vendors. Kael and ELEV8ED are able to help level the playing field, whether by (i) coordinating the solicitation of competitive vendor proposals, and the selection of and negotiation with the most suitable vendor, (ii) periodically inspecting vertical elevation equipment to provide an independent and unbiased opinion regarding the condition and performance of such equipment and the quality of the vendor’s preventative maintenance program, or (iii) evaluating the reasonableness of the vendor’s maintenance and repair proposals not covered by the preventative maintenance program. In additional, their collaborative approach can actually help the vendor improve their performance for the benefit of and at no cost to the customer.
I am confident that Kael Barnhart and ELEV8ED would be a great asset to your company if you depend on the reliability of vertical elevation equipment in your business like we do. Please do not hesitate to contact me if you have any questions about Kael Barnhart or ELEV8ED."
Sincerely, Independent Living, Inc.
Bryan M. Park President